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Frequently Asked Questions

Q: How do I pay?
A: Payment will only be accepted via bank transfer BIBD/Baiduri transfer.

Q: When do I pay our order? / Can I get bank details to transfer the payment please?
A: We will be only start preparing your order the day before or the day the order is scheduled to be pickup/delivered. After that we will contact you via WhatsApp to give you payment details and invoice/receipt and then you can pay for your orders.

Q: How much is Service Charge?
A: Service/Labor Charge is $3. But it is free of charge if your purchase is above $50.

Q: How much is Delivery Charge?
A: Delivery charge will vary depending on item size and the location of the delivery. ($4 for Brunei Muara, $6 for Tutong, $7 for Temburong and $8 for Kuala Belait.)
Additional $2 delivery charge for items that exceed 50*50*50cm.

Q: I am not able to select the time slot. Please help!
A: If the time slot is unclickable, it means that the time slot is full. Kindly pick other slot or other date to book your slot.

Free Service Charge

Enjoy your free service charge without any minimum purchase from 6.6.2022 until 5.7.2022! Happy Shopping!

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